📜 PRIVACY POLICY

Effective Date: [01/03/26
Company Name: Areexa Diagnostics Pvt. Ltd.

1. Introduction

Areexa (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

2. Information We Collect

A. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Date of Birth

  • Gender

  • Address

B. Medical Information

  • Test bookings

  • Medical history (if provided)

  • Lab reports

  • Prescriptions

C. Technical Information

  • IP address

  • Device type

  • Browser type

  • Cookies & usage data

3. How We Use Your Information

We use your information to:

  • Process test bookings

  • Schedule sample collection

  • Deliver reports

  • Improve our services

  • Send appointment reminders

  • Comply with legal obligations

We do not sell your medical data to third parties.

4. Data Protection & Security

We implement industry-standard encryption and secure servers to protect your sensitive medical data. Access to medical records is restricted to authorized personnel only.

5. Data Sharing

We may share your data only with:

  • Certified laboratories

  • Medical professionals

  • Payment gateways

  • Government authorities (if legally required)

6. Cookies Policy

We use cookies to improve user experience and website functionality. You may disable cookies through your browser settings.

7. Your Rights

You may request to:

  • Access your data

  • Correct inaccurate information

  • Delete your account (subject to legal requirements)

For requests, contact: [support@areexa.com]

📜 TERMS & CONDITIONS

Effective Date: [Insert Date]

1. Acceptance of Terms

By using Areexa’s website or booking any service, you agree to comply with these Terms & Conditions.

2. Services

Areexa is a healthcare facilitation platform that connects users with certified laboratories and healthcare providers. We do not provide direct medical treatment.

3. Medical Disclaimer

The information provided on this platform is for informational purposes only and does not replace professional medical consultation. Always consult a qualified doctor for diagnosis and treatment.

4. User Responsibilities

Users agree to:

  • Provide accurate personal information

  • Not misuse the platform

  • Not upload false or misleading medical data

5. Payments

All payments must be completed at the time of booking unless otherwise specified.

6. Limitation of Liability

Areexa is not liable for:

  • Medical decisions taken based on reports

  • Delays caused by labs or external factors

  • Technical interruptions

7. Modifications

We reserve the right to update these terms at any time without prior notice.